You are here: Testimonials & Comments chile
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SOME INDEPENDENT TESTIMONIALS FROM PAST TRAVELLERS

Apreciado Chiletraveltours


Aún con el recuerdo del viaje vivo en nuestra mente y retina, queríamos hacerte participe de nuestra reflexión.


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Ha sido un viaje maravilloso en el que hemos disfrutado y visto lugares de una naturaleza extrema y sublime, disfrutando también de los Hoteles y servicios que de forma muy profesional y sin fallo alguno nos has gestionado y proporcionado, en definitiva estamos muy felices de haber efectuado un viaje de ensueño por tu país y al mismo tiempo agradecerte toda tu impecable gestión.


Esperando no sea la última vez que contactemos contigo ya que somos conscientes de que nos han quedado lugares importantes de visitar en Chile.


Recibe de nuestra parte un cordial y atento saludo.


Un abrazo


Maria teresa Espelt & José Luis Arsac

España

Agosto 2017


Dear Ricardo,


I just arrived Bangkok safe and sound. Just have few words that I would like to tell you from all of us.


First of all, thank you very much for planning a wonderful trip for us. We are really impressed with your country. It is amazing. The landscape, the people and the cleanliness of every place we go.


The trip was very smooth and well organized up to our expectation.There was not any moment that we felt lost or unknown of where to go. All the local tour guides were really great. We definitely made few new friends there. They were very informative and knew what they are doing and what we wanted to do.


Well, Definitely I will have to go back to explore more about Patagonia during its high season. It was too little time there and we didn't get the hotel we wanted at first. So yeah, we definitely will have to revisit. :)


Anyway, thank you very much.


I will absolutely recommend you to my friends and family who want to visit Chile in the future.


Best wishes,


Nalinee Sirivatanaaksorn + 5 friends

Thailand

June 2017


Hola Chiletraveltours,


El viaje estuvo muy bueno. Encontre la infraestructura de turismo en Chile maravillosa. Los vuelos todos a tiempo, los servicios muy buenos tambien y su cordinacion muy efectiva para una persona que cuenta con escaso tiempo para hacer las cosas que me interesaban.


Pienso regresar a Chile en un futuro, no se que tan pronto, pues hay muchos otros lugares que me gustaria visitar, pero definitivamente quiero volver.


Muchas gracias por su atencion y coordinacion.


Susie Avila

España

Marzo 2017


Buenos dias


Perdonad que no te haya escrito antes para agradecerles lo bien que resultó todo. He estado muy liada.


Me ha encantado chile. Todo salió genial. Puntualidad en las recogidas. Muy bien los hoteles. Recomendaré el viaje a mis conocidos


Muchas gracias



Cristina Huertas de Maya

España

Marzo 2017


Hi,


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Just thought I would take a minute to thank you for the excellent service that we received from your company and your affiliates during our trip to Chile. The transfer drivers were always on time, polite and helpful.


The tours were as described and everything was well scheduled and organized. The accommodations exceeded our expectations, they were all well located and were more upscale than we had anticipated.


You helped make our trip a wonderful experience.


Thank You,


Best Regards


Marjorie Twa & Barbara Jean Widger

Canada

February 2017


Dear Ricardo,


We like to thank you for organizing our wonderful 17 days trip to Chile. PhotoAll connections, transfers and excursions were very well organized. All accommodations were wonderful. We really loved Atacama Desert area especially little town of San Pedro. Of course Easter Island and Patagonia is very beautiful too. Santiago city is very nice.


We really enjoyed Wine and bike tour in Santa Rita winery. We were also impressed with LATAM Airline. Flight to Easter Island was very comfortable.


We loved Chileans hospitality and especially helpful nature. For us traveling in foreign country without any knowledge of the national language but we were able make a successful trip and it was a great experience. If anyone is looking for travel agency for Chile I will recommend your name without any hesitation.


Thanks again!!


Parul & Sunil Shah

United States

February 2017


Dear Sir


I just wanted to drop you a quick note concerning our trip to Chile. It was a great trip, we enjoyed Chile and Easter Island. The thing that impressed us were the connections that we had to make and how everything went so easily. We had 25 taxi, bus or van pickups and 24 of them were right on time.


The one that was late, we called your office and he was there in twenty minutes. I do not know how you are that organized but you do a great job on your scheduling. My wife and I have been traveling for over twenty years and have been to 58 countries and we have never had all of the connections go so well.


Your people were on time, knew where they were going, and were friendly. You do a very good job. Thank you.


Gary Edwards & Eileen Edwards

United States

January 2017


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Hey Ricardo----


I just want to tell you what an amazing vacation my granddaughter and I had at the Atacama!! Everything was wonderful, and I do so appreciate all your help to make this trip perfect!! The Alto Atacama was fabulous----and we met such wonderful people who were staying there.


This was one of my favorite trips ever. Thanks ever so much for all your efforts!!!


Martha Carpenter Bell & Maya Carpenter Bell

United States

December 2016


Dear Mr Linares


Thank you very much for the very good organization of our Travel. It was a great tour and all was very good planned. Some information about the hotels. Arica was good to very good. Putre is good. Iquique they changed the room who was very large but very near the plant of aircondition, nice place and really great was Hotel Altiplno really 5 *!!! (Very kind people, very nice bungalows, fantastic food).


Also very good was the car Toyota 4 WD, almost new and we could make all tours with it.


So in all very, very nice tour, thank you very much from the bottom of our hearts.


All the best and kind regards


Markus Feltscher & Ursula Feltscher

Suizerland

December 2016


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Hemos terminado nuestro viaje por el itinerario marcado por diferentes regiones del país y habiendo disfrutado de sus paisajes y de la cordialidad de su gente.


He de felicitarle a la agencia por su profesionalidad, todo ha ido llegando con puntualidad y con atenciones por parte de los diferentes tour operadores que han intervenido, todo esto servirá para que cualquier persona que se interese en visitar Chile será aconsejada para ser atendida por ustedes.


Agradecidos de haber disfrutado de su país, les saluda


Jaime Silvestre Sancha y Aurora Gustrán Vela

España

Noviembre 2016


Dear Chile Travel Tours


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I am very glad to thank you a lot regarding the organization of our trip to Chile (plus Perito Moreno Glacier).


All the local tour operators had been really accurate and timely; no problem at all. Drivers and guides were all of them friendly and very helpful to meet our requests.


I have already taken steps to disclose your name to some of my friends ,who might be interested in a trip in your beautiful country.


Thanks again for your valuable efforts in having organized our trip and we send you our best regards.


Carlo Centemeri & Federica Centemeri & Maria Rosa Agosti

Italy

November 2016


Dear Chile Travel Tours,


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Your country is a beautiful place!


Thank you for the organization of our vacation, we had just one minor inconvenience but it was solved quickly and without problems.


Could you suggest one or more internet places (tripadvisor and/or.... ) where we can add a positive comment about you ?


Thank you again and take care.


Best regards


Manuela Setti, Giorgio Riboni + 4 friends

Italy

November 2016


Hi Ricardo,


We all arrived back home safely. I did not forget about you. We had 2 big events here in town so became very busy. Now we are all slowly falling back in our routine. First of all I want to thank you for providing all of us with a wonderful experience. We are truly grateful.


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I must say every single one of our pick ups and dropp offs were on time. All the drivers were very courteous and friendly. All the vehicles were clean and comfortable. All our hotels were clean, comfortable and more importantly located near center of the town. That way we can walk around for shopping,dinners and just experiencing culture. Breakfast at all the hotels was actually very good and everyone of us truly enjoyed. All of us believed Cumbres hotel in San Pedro was the best of all.


In Atacama the local tour company took us everywhere promised. But they should make few extra stops for just admiring the simply gorgeous views and take some photographs. The rest of the places, all the companies and guides did that. We felt content with the number of stops and opportunities for sightseeing and photography. All the guides were very courteous, helpful and knowledgeable. Charlie in Puerto Varas was the best.


Chile is a beautiful country. We thoroughly enjoyed our trip thanks to your planning. We enjoyed the nature, wild-life, people, food, history and the culture of your gorgeous country. I will some day comeback again to visit Patagonia.


Special thanks for changing the drop off to Santiago airport on last day. The second group was very happy.


I would be happy to recommend your company to my friends and write a good review for you on tripadvisor.


Again thank you and God bless!


Vivek Desai, Tejal Vivek Desai + 6 friends

United States

October 2016


Estimado Ricardo


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Le envío este e-mail para agradecerle enormemente toda la organización del viaje. La calidad de los hoteles fantástica, a pesar de la cantidad de vuelos que tomamos, fueron todos puntualísimos y sin ningún tipo de percance. la verdad es que he quedado encantada con el trato recibido y toda la calidad de sus servicios.


Era la primera vez que viajaba con esta modalidad (todo por internet) y la verdad es que el resultado ha sido muy positivo. Sin duda, Chile ha superado mis expectativas iniciales. Me ha sorprendido gratamente, la variedad de paisajes ha sido increíble, a destacar Isla de Pascua que me ha calado profundamente . Lamento no haber estado algún día más en Patagonia, pero podría ser la excusa para volver algún año.


Agradecer a todos los guías y gente que nos acompañaba por sus conocimientos y por como consiguen transmitirnos el amor por su país.


Muchísimas gracias por todo.


Un abrazo


Yolanda Hernandez

España

Octubre 2016


Hello Ricardo


We enjoyed our Chile trip immensely.


Puerto Varas: Carlos was very knowledgeable and easy to deal with and Louie the driver was very competent. And all pickups and transfers went like clockwork. It would have been nice to have them on the boat trip to Peulla.


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Highlights: Chiloe Island drive and boat trip. And our hotel room was tops with views to both volcanoes. Lowlights: crowded bus trip and a very chewy fish-lunch in Peulla.


Puerto Natales: Good transfer and time allocation in Punta Arenas. All pickups/transfers on time. Hotel in Puerto Natales OK. Highlights: NP: Sensational trip to NP Torres del Paine. Smaller crowd, so worked out well. Good guide. Frequent stops to look around and take pics. Great lunch/seafood.


Lake/glacier: spectacular walk and scenery, same guide, great BBQ The last night in Punta Arenas worked out well despite our earlier reservations. Hotel very nice.


General: Overall a very interesting and enjoyable holiday experience.For our next trip to Chile North and Peru we will be better prepared with our Spanish language skills. Santiago as a city we wont miss much but Valparaiso and Santiago surroundings are def. worth a 2nd visit.


Thanks for your informative input.


Bruno & Lily Meier

Australia

September 2016


Buenas tardes,


Acabo de llegar a Madrid, decirle que todo salio a la perfección, traslados, excursiones, guías turísticos, los hoteles etc..Photo


Muchísimas gracias por la organización y por la solución a los problemas que me han ido surgiendo durante todo este tiempo desde que le solicité información hasta el último día...


La próxima vez que visite Chile contactaré de nuevo con ustedes para que me organicen un nuevo viaje... queda pendiente el sur de Chile..


Un cordial saludo.


Carmen Renedo Pedraza

España

Agosto 2016


Ricardo,


We can't imagine time has slipped through our fingers so quickly that our 12-day trip in Chile has come to an end and we are now in Santiago airport waiting to board our flight to LAX. We must tell you that we couldn't have had a better and more satisfying trip than these 12 days in Chile thanks to your organising our tour.


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The excursions were enjoyable, hotels wt which we stayed were nice and comfortable, Chilean people are so warm and friendly, not to mention the scernary we saw was undoubtedly breathtaking! The only regret we have was we had not come earlier and have not stayed longer! We are almost certain that we will come back for the Lake District and the Magellan penguins!


We are equally excited and delighted to share our lifetime travel experience in Chile with our friends when we get back in Hong Kong and of course will in no doubt refer them to contact you for their future trips to Chile. Can't thank you enough for taking care of us in Chile. Do keep in touch.


Calvin, Helen and Constance Leung

China

July 2016


Hello


Sorry for my late reply. I'm in Cuba now and limited by Internet and wifi.Photo


I'm highly satisfied with the tour! Thanks so much for your arrangement. I will definitely recommend you to my friends.


I do like Chile and Chilean!


All the best,


Ming Zhou

China

June 2016


Estimado Chile Travel Tours


El viaje fue muy satisfactorio. El personal, Marcelo, el conductor de ida y vuelta del aeropuerto era muy campechano y simpatico. El guia del segundo dia, Christian y su conductor eran muy buena compaÑia; el ingles de Christian, normal y el conductor superinteligente.


Nos llevaron a Chiloe que a pesar de la constante lluvia valio la pena visitar por su caracter sui generis. El ultimo dia fuimos a los lagos y volcanes, y otra vez llovio bastante pero salio el sol lo suficiente para apreciar la belleza de la region.


Quedamos muy satisfechos con la organizacion y su algun dia usted necesita una recomendacion, lo haria con mucho gusto,


Atentamente,


Peter Schoenbach

United States

Abril 2016


Dear Chile Travel Tours


We have returned from Chile and I want you to know what a great time we had. All of the arrangements went smoothly. Every one of your guides and greeters at the airport were on time and very helpful and friendly. The hotels were excellent and the tours outstanding.


Chile is a beautiful country and we hope to come back some day and see the parts we didn't see on this trip. We will certainly contact you if we do. Also I will recommend you to anyone I know who is planning to visit there.


Thank you for all of your help. We couldn't possibly have made all the arrangements on our own.


Sincerely-


Leta Parks and Randall Douglas

United States

March 2016


Beauty of Chile is amazing. In our 12 days of travel we covered the hallmark landscapes from Atacama desert on the north to the Torres mountains on the south.


We were at awe at natural beauty. We saw brilliant lakes; we climbed mountain hikes; we gazed at pink flamingos, vicunas, llamas,and even saw close by the flock of nandu and rarest huemul. The most amazing thing Photoof our travel, though, was the ease, the comfort and flawless organization of our travel by Ricardo of the Chile Travel Tours.


From initial communications via email, we were given wealth of info and options, picked at all airports and hotels, greeted, transported in best cars, and always felt that Ricardo is watching for our comfort and safety. That felt great.


Thanks!


Michael and Olga Geynisman, Harry and Irina Danilevsky

United States

February 2016


Hola Ricardo


El viaje estuvo muchisimo mas acorde con mis expectativas de lo que me hubiera imaginado. Con respecto al pais: precioso, aunque deberia decir "paises" por las diferencias tan grandes que hay de un lugar a otro. Nos encanto especialmente el desierto y lamentamos no haber estado algun dia mas.


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Los chilenos: encantadores, amables, simpaticos y con una gran predisposicion a ayudarnos y a resolver cualquier problema, duda... etc.


Su agencia: sencillamente sorprendente por su organizacion, la calidad de los hoteles, la coordinacion casi milimetrica para enlazar un viaje con otro haciendo que perdieramos el menor tiempo posible. Los transfers tambien perfectos. En definitiva que estamos encantados con el trato recibido y la calidad de todos los servicios.


Muchisimas gracias de corazon. Por supuesto les recomendare a todas mis amistades y hare un excelente comentario en cualquier pagina de internet que usted me diga. Me emocinó especialmente la preocupacion que demostro cuando no llegamos en la fecha prevista.


Gracias de nuevo y si puedo colaborar en algo para ayudarles, no dude en hacermelo saber.


Un cariñoso saludo


Maria Jose Ivorra Llorens

España

Febrero 2016


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We're back in Japan now. We had a wonderful trip in Chile. Your arrangements were perfect and the people we met were very friendly and kind! Thank you again for your help and I look forward to viiting your country again in near future!


Regards,


Sonoe Koizumi + 5 friends

Japan

February 2016


We want to let you know how pleased we are with the trip you have organized. Other than taking us to the bus station in Santiago it has been completed


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The trip has been well organized. All the individual tours were excellent. The hotels have all been very good and the flights have worked well


Feel free to use me as a reference as you wish


All the very best


Robert and Yvonne Ashford

Canada

January 2016


Les escribo para comentarle que además de la belleza natural que el país tiene, recibimos un trato cálido de los chilenos.


Con respecto a los servicios contratados, puedo decirle que fueron parte importante del éxito del viaje. Fueron eficientes, puntuales y empáticos. Mami siempre quiso conocer Chile y está muy feliz, con eso toooodo valió la pena para mí.


Muchas gracias por todas sus atenciones. Sin duda puedo recomendarlos tranquilamente, sabiendo que el servicio es apropiado. La sugerencia sobre el Weskar sigue siendo válida y aunque fue el único lunar del viaje no permitiré que un único elemento afecte nada de lo maravilloso del viaje.


Saludos cordiales.


Sandra Gonzalez Camacho

Costa Rica

Diciembre 2015


We were looking for an adventure in Chile - which was to include hiking, site seeing and holiday shopping. By luck we found Ricardo - who helped us with all of our plans.


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We started in Atacama, incredible hiking with top notch guides, then a side trip to Easter Island to check out the famous giant stone heads and finally a few shopping days in Santiago.


Ricardo was always available to answer our never ending questions. Thanks so much for a wonderful holiday experience.


We highly recommend Ricardo - with Chile Travel Tours Services.


Thank you again and kind regards,


Cindy & Lori Cartledge and Louie Wiegers

United States

November 2015


Good afternoon Ricardo!


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We have arrived home from our fabulous trip to Chile! We had a fantastic time in your beautiful country!


Thank you for your help in planning our trip


It was perfect!


Regards


Janet and James Lunig

United States

November 2015


Hello


I just wanted to email to say thank you for organising such a great tour. I had an amazing time. All flights, tours, pickups and accommodation were perfect and went according to plan. I thought it was great value for money and I had such a rewarding experience in all places: Atacama, Easter Island, Patagonia and Santiago.


I place a review on your website in due course acknowledging the excellent preparation and organisation by Chile Travel Tours.


Thank you again and kind regards,


Nathan Stone

New Zealand

August 2015


Dear Carla,


We are back in Germany and had some memoriable and great days in the Atacama. Everything went very well! Even the car breakdown was fixed within a reasonable time ;-))


Thanks for the organisation, I can recommend your travel organisation without hesitation.


Regards


Ludger Eltrop & Thomas Telsnig

Germany

July 2015


Hola Ricardo,


Quería escribirle antes, mil disculpas. Estoy hasta ahora poniéndome al día aquí en Colombia.


El viaje estuvo fantástico, muy bien organizado. Quiero agradecerle su total colaboración y ayuda. La pasamos muy bien.


Quisiera reiterarle mi gratitud por su ayuda y no dudare en recomendarlo con la gente que conozco.


Saludos,


Elvira Gomez

Colombia

Junio 2015


Hola Carlos,


Si te contara, podría estar horas... Realmente me gustó mucho el viaje. Muy bueno el servicio: los transfers seguros y a horario, el hotel limpio y con servicio amable. Las excursions, excelentes, sobre todo el guía. Cris es local, conoce muy bien la historia de Isla de Pascua y pone mucho amor en compartirla.


Fue un viaje muy lindo y estoy con muchas ganas de volver.


Gracias por todo


Saludos


Andrea Martin

Argentina

Mayo 2015


Dear Ricardo:


Now that we are back in the UK I should like to thank you for the itinerary that you put together for our few days in Chile.We were pleasantly surprised how everything worked like clockwork - there were no problems at all with the flights, transfers and hotels.


PhotoWe were pleased with the itinerary which allowed us to see major sites in Chile, from Patagonia in the south to the Atacama desert in the north. All in all a well organised and excellent short break in Chile.


Once again thanks for your help


Best regards


John & Lydia Unsworth

United Kingdom

May 2015


Bom dia


Agora, depois de concluida a viagem e de ter regressadoa casa, não quero deixar de comentar consigo o execelente trabalho que fez na organização desta viagem. Realmente tudo correu pelo melhor. Os Hoteis foram exelentes; os guias de Puerto Varas e Puerto Natalles superaram em muito as expectativas; o cumprimento dos horários dos transferes foi irrepreensível em toda a viagem.Photo Fiquei com pena de não ter ficado mais dias na Patagónia; realmente foi com muita pena que saí do hotel frente ao Gaciar Grey, onde passamos á tarde, no final do dia em que fomos ás Torres del Paine. Umanoite aí e um passeio no lago visitando de perto o glaciar, teria sido excelente. Mas o tempo estava limitado e não dava para tudo. Um dia voltarei.


Não deixarei de recomendar a sua organização a quem quiser visitar o Chile.


Cumprimentos e obrigado pela colaboração.


Manuel Rodrigues, Maria Ramos, Teresa Janson, Rosário Matern

Portugal

Abril 2015


Estimado Sr. Linares:


Muchas Gracias por todo. Absoluta profesionalidad, tanto vosotros directamente como sus agencias colaboradoras, tours, guías y personal encargado de los transfers. Sólo le comento una sugerencia por si lo tiene a bien: Los tours de medio-dia en Rapa Nui pueden realizarse perfectamente dos en un sólo día, de hecho su agencia local asi lo realizó, digo esto porque de entrada yo propondría esta forma a sus otros clientes, al agrupar servicios en un mismo dia, se deja la posibilidad al cliente de que el elija dia libre adicional o no en la isla. Siento el problema del Volcan Cabulco, espero que la situación haya ya mejorado sensiblemente. Para otro viaje, sin duda contaré con ustedes, y asi mismo os recomendaré. Si es tan amable y buenamente puede, alguna sugerencia de circuito para conocer su pais, y excluyendo lógicamente Isla de Pascua, Santiago, Viña del Mar y Valparaiso.


Muchas Gracias por todo.


Saludos Cordiales.


Vicente Fernandez

Abril 2015

España


Dear Roberto,


We want to thank you and your team for organizing our wonderful trip. All connections were very well organized that it took away any pressure and worries and all us to focus on amazing sights and enjoy every moment of the trip. We are very happy to recommend your company and already shared your information with some of our friends that plan this trip in future time.


Best regards,


Elena and Sergei Shevlyagin, Yevgenia and Alexander Zaltz

United States

April 2015


Dear Mr. Linares de la Cal,


We are very satisfied and happy with our trip to Chile and we felt that Chile Travel Tours did a fantastic job. All the pick up were in timely manner, the hotels were good quality, comfortable with the very professional staff (much better experience than most US hotels). The breakfast was elaborate and we were impressed with fresh fruits, juices and various kinds of breads. The tour guides were knowledgeable, personable and attentive. We were moved by the Chile Travel Tours' kindness in accommodating our missed part of the tour by giving us a free private tour, despite of the fact that we were about to miss in the tour was due to weather/fight delay. Also, they accommodated our 22 month old son, with extra seats in the bus tours, baby cribs in certain hotels and in general, with warm and caring reaction towards baby, which made us felt comfortable. In US, traveling with the little child is considered a "big deal" which can be nerve wrecking, but it was not the case in Chile. The quality of lunches that were included were also good. Photo


We were also impressed by the LAN airline, they were always on time except when a flight was delayed due to the fog. For the 6 hour delay in the flight, they transported us to a nice hotel and provided a free breakfast and a room, then transported back to the airport in Puerto Montt. Because we had missed our connection in Santiago and the next flight was next morning, they also provided us transportation, dinner and a hotel room in Santiago. The LAN airline appeared to have amazing quality of service, food and attentiveness. They would board people with the last seat numbers first which makes it faster to board because people who block aisles arranging their carry-on don't block the way for everyone (like what happens in US). They didn't have business class or first class either which was refreshing and felt that everyone was given the care like first class.


We are highly recommending Chile Travel Tours to everyone who thinks of going to Chile. It's a great way to see the beautiful landscape of Chile, meet the people there, eat their food and drink their wine. Only in Puerto Natales, when we arrived from Punta Arenas, the driver was not there to pick us up from the bus station to the hotel. He came next morning and profusely apologized and later even tried to pay us for the taxi fare we paid to get to the hotel. Otherwise, it all happened very smoothly. The people in Chile are so civilized and warm. The whole country is well developed than many people in North America realize.


I am surprised that Chile Travel Tours doesn't have more prominent presence on travel websites like Trip Advisor or Expedia etc. I am skeptical in the start because it required advance payment and I found only few reviews on Internet here and there. The testimonials on the their website are good but it weighs more when it's on independent travel websites. Mr. Linares de la Cal was very prompt and detailed in responding to my several emails a day which was helpful in gaining trust and going forward with the bookings.


Thank you very much! It was a memorable journey. I am sure we will return to Chile again.


Warm regards,


Hina, Michael and Jasper Fullar

United States

April 2015


I want to express our thanks for a job well done in the arrangement of our tours in Santiago and the Atacama Desert! The process to discuss the tour choices and final arrangement went smoothly and professionally. The flights to Atacama were arranged perfectly and Marcellus helped in Santiago to ensure we made the flight. It is always a concern when dealing with someone over the internet. By the time we paid, I was confident that there would be no problems getting what we paid for.


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We arranged these tours in the week before we set sail for a cruise through the Panama Canal. The coordination of pick up at Santiago airport, transfer to hotel, touring Santiago, transfer to airport for flight to Atacama, pickup/transfer in Calama, the multiple tours in Atacama, and final transfers to airports, Valparaiso all went without a problem That is a lot to coordinate. The first tour guide in Santiago on March 10-11 (Marcellus) was especially good, informative, entertaining, and spoke English very well. We were disappointed that he was not our guide when we returned to Santiago. He should be commended for a great job! The guide on our return to Santiago on March 14-15 (Valentine) was less outgoing, less experienced and her English was mediocre. She was sweet and tried very hard, the driver provided the information in Spanish and she relayed it to us. The Hotel Rugendas was a great local boutique hotel – we loved it! They held our large luggage pending our return for the cruise.


The tours in the Atacama Desert were fantastic! Even though the all the tour guides were enthusiastic, helpful, and knowledgeable of the areas. In some cases, the guide seemed to speak more Spanish in the descriptions than English but that was not a problem. The tours we took were: Moon Valley, Altiplanic Lagoons, Atacama Salt lake, Astronomical tour, El Tatio Geysers, Manchuca-Cejar lagoon, Tulor and Quitor. We thoroughly enjoyed all the tours and each was very unique, a one-time opportunity. We saw lots of Vicunas and Flamingos and were amazed at the desert landscape. We enjoyed the Hotel La Casa De Tomas, although it was “rustic”, but fit in well with the desert location.


We would like to recommend your services to anyone who is visiting Chile.


James D. and Marilyn A. Schmitt

United States

March 2015


Dear Carlos,


Just want to thank you for arranging our itinerary to Chile! God has really blessed Chile with great scenery that caused us to look with awe. From the Atacama Desert to the Patagonia Mountains, what breathtaking views that are second to none.


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Friends would ask us, “Why are you going to Chile?” With the memories we have taken home, the answer will be quite simple!


Thanks once again for making this trip possible. We will highly recommend Chile Travel Tours to all our friends.


With much gratitude,


Ronald, Grace, Arnold Yuan and Mirea Cruz

United States

March 2015


Hello Ricardo,


Many thanks. Our trip was wonderful. Even though we only saw two areas of Chile, Easter Island and Torre de Paine, we realize what a truly beautiful country you have.


All of the arrangements you made for us went perfectly and the local tour companies and their representatives did a super job. The only slight issue was the transfer from Hotel Lago Grey to Hotel Rio Serrano. But, that was a logistical problem for Hotel Lago Grey in that they only had one vehicle and needed to provide multiple transfers in the same time frame. So, the transfer was delayed by two hours. But, we had probably one of the most amazing views of the Paine Massif to look at while we waited!!!! (and nothing planned at the Rio Serrano for that afternoon).


All the hotels suited us perfectly and we feel you provided us with an excellent value for the money particularly after speaking to other travelers about the cost of their arrangements from other tour operators/or directly with the hotel. We would certainly recommend your company to anyone wishing to tour Chile independently. We are glad we opted to have you make the arrangements for us and that we did not just join a group tour. It was great to arrive at an airport, have a driver and car waiting to meet us, bring us to our hotel, get picked up for whatever tours we’d booked in advance, but also have the freedom to do other touring and/or just enjoy free time on our own.


Again, we would highly recommend you and your company and will post about you in a “Trip Advisor” forum.


Rick Luetters and AnnMarie Adomaitis

United States

March 2015


Dear Luz:


We had been to Chile before on a cruise, this time we wanted to spend more time in different parts of the country, I searched for an organized tour that can meet our needs & I found none, most of the tour companies we use in the US go to Santiago and may be one more location & that is it. I then searched for a local company in Chile through the internet. Contacted Chile Travel tours & three others & asked for quotation for the same itinerary. I got the best offer & prompt personal response from Ricardo at Chile Travel Tours. I paid for the trip in full 6 month in advance & frankly was a little worried since I never done business with them & all the contacts were by e mail & phone calls.Photo


We are back to the US now after spending a magnificent 17 days in Chile, thanks to Ricardo all the arrangements were absolutely perfect, we were always picked up on time whether for transfers or tours. all the tours were exactly as described & we always had a very good guide with English capabilities.


We visited & toured in Santiago, the Atacama desert area, Eastern Island, the lake district, the southern most area in Patagonia & the wine region in Santa Cruz. All the hotels were fine as well. Your country is very beautiful & very well run, the best in South America in my opinion & I have been to all the countries


I definitely will recommend Chile Travel tours to our friends, it is a great way to arrange a customized tour to Chile exactly the way you want it & the timing you want and again the value was the best of all offers we recieved.


Thank you Luz for a most enjoyable visit to your beautiful country.


Adel and Susan Zakaria

United States

February 2015


Estimado Julian,


Después de nuestro regreso a casa, solo nos queda recordar nuestro apasionante viaje que ya terminó, pero que siempre recordaremos como uno de los mejores de nuestras vidas. El país es espectacular y en realidad son varios viajes en uno solo, ya que las distintas zonas que visitamos difieren muchísimo entre sí, aunque todas ellas son preciosas de verdad. No sabríamos decir cual es la mejor, pero quizás destacaríamos el Desierto de Atacama y Patagonia por ser muy diferentes a lo que ya conocíamos.


Photo

La organización del viaje fue perfecta!!! Ningún fallo, ningún contratiempo!!! Con tantos traslados de aviones, excursiones, hoteles... durante dos semanas, todo salió a la perfección!!! Los hoteles en general fueron muy buenos, destacando " Hotel Cabaña del Lago" en Puerto Varas, el "Hotel Costaustralis" en Puerto Natales y el "Hotel Cabo de Hornos" en Punta Arenas.


Las excursiones magníficas, muy largas (de 10 - 12 horas casi todas), sin prisas, muy provechosas para poder conocer al máximo el país y disfrutar de él. Con muy buenos guías, de los que guardaremos recuerdos estupendos por su profesionalidad y dedicación, principalmente Julieta en Atacama, Matias en Puerto Varas y David en Patagonia.


Una vez más señor Ricardo, le doy mil gracias porque ha hecho posible que este viaje haya sido inolvidable para nosotros, así como también le agradezco la paciencia que ha tenido conmigo al resolverme todas las dudas que me surgieron durante los últimos dos meses antes del viaje. No dudaré en recomendar sus servicios, ni en ponerme en contacto nuevamente con usted para visitar nuevas regiones de su país que nos quedaron por conocer... quizás Isla de Pascua e Isla Robinson Crusoe?...


Un abrazo,


Marta Codina y Felix Quintana

España

Febrero 2015


It was a great trip. Everything went as scheduled and on time. Ellen and I were positively surprised by the uniqueness of the Atacama desert.


Of course, the Explora was wonderful...we were very pleased. Patagonia fishing was excellent and we hope to go back, perhaps early in 2016.


And your help setting up the trip was very much appreciated!


Best regards,


Walter Dec

Unites States

January 2015


Muchas gracias, señor Linares, don Ricardo por tan buen servicio.


Gracias por facilitarme una suite en Punta Arenas, con jacuzzi incluido, aunque no llegué a usarlo.


Ha sido un placer conocer Chile Norte y Chile Sur de la mano de Chile Travel Tours.


Hasta siempre.


Sebastian Garcia

España

Diciembre 2014


Dear Marcos


Our trip was wonderful - everything went perfectly. All of the transfers were exactly on time, none of our flights were delayed, and all of the tours were exactly as we wanted. I don't think I have ever been on a trip that went so smoothly.


I will definitely recommend you to any of my friends looking to travel to Chile. And when we are looking to return in a few years to visit Patagonia, we will definitely consider having you put together the trip for us.


Thanks!


Julia Ulreich and Margaret Sanders

Unites States

December 2014


Estimado Sr. Linares:


Una vez concluido el viaje y recuperado en parte del cansancio y del cambio de horario, me decido a enviarle mi opinión sobre el tour que hemos realizado.Photo


Debo felicitarle porque todo ha salido estupendamente, respondiendo a nuestras expectativas y a la confianza depositada en su gestión. Los hoteles, los guías, los lugares visitados, todo ha sido de gran categoría, y hemos vuelto entusiasmados con su encantador país.


Bueno, únicamente hubo una serie de problemas (como Ud. ya conoce) con los transfer de Santiago. Por un momento llegué a pensar que la agencia en Santiago batiría un récord consiguiendo que el cliente (o sea yo) esperara al guía todos los días. Pero una vez que me puse en contacto con ustedes la situación se arregló y los últimos días todo funcionó correctamente, por lo cual paso a achacarlo todo a pequeños inconvenientes de los grandes viajes.


Asi que de nuevo le felicito y le agradezco su gestión. Mi último comentario es que siempre recomendaré su agencia a cualquier amigo que me pida consejo para un viaje a su país.


Reciba un afectuoso saludo.


Santiago Rodriguez María

España

Noviembre 2014


Dear Chile Travel Tours


I am back from my visit to Chile and I would like to compliment you on the professional way in which my tour was organized.


Everything went according to plan and schedule. PhotoThere were no surprises and the tour was value for money. The Casa Atacama Hotel was a very good and comfortable hotel.


I will recommend your services to any potential visitor.


Thank you yet again and kind regards


Desiré Vorster

South Africa

November 2014


Dear Ricardo,


We are now home in Canada and wish to thank you for the amazing journey that you planned for us. From Atacama to Easter Island and on to Patagonia, all of our hotels were very comfortable and interesting.


We met many wonderful people along the way. PhotoOur tour guides were all extremely interesting. helpful, personable and knowledgeable and we were always picked up at the right place and time. We never worried about a thing because we were so well taken care of.


Absolutely nothing went wrong.


Many thanks for putting together such a lovely and memorable trip.


Wendolyn Neufeld and Carolyn Joy Henshall

Canada

November 2014


Dear Ricardo


Sorry for my very late response. I've been just too busy the last couple of months.


My trip was greate. Everything was well organized and did fullfill all my expectations. The tours were excellent and the pick up from the airport to the hotel and back was great. I've got a lot of information and knowledge. I didn't feel lost at any time.


I really would recommend to book a trip with your organization.


Nicole Friesenecker

Germany

October 2014


Estimado Julian


Acabamos de realizar nuestro viaje a Chile y nos gustaría comentarles algunas cosas. Lo primero de todo queríamos felicitarles por el gran viaje realizado. Ha sido impecable tanto en la organización, puntualidad y calidad de los guías. También ha sido muy buena la elección de los hoteles; muy confortables, buena localización y con gente muy amable. Quisiéramos destacar la labor de los guías de San Pedro de Atacama (Gonzalo) y de Isla de Pascua (Hugo), dos guías extraordinarios.


Agradecemos la gran calidad como agencia que han demostrado ustedes desde el primer email con el que contactamos hasta el último momento de nuestra salida de Chile.


Muchas gracias por habernos hecho disfrutar de su país como lo han hecho en estas dos semanas.


Maria Asunción Prieto y Javier Arostegui

España

Octubre 2014


Hi Roberto,


We all enjoyed our trip to Chile. In general your company's arrangement was very good and helpful. The guides were very nice. We Particularly appreciated the one on the Easter Island who is very knowledgeable and one in Santiago who you can tell likes what he does.


We actually will not mind to take another trip to Chile maybe a year from now to see northern Chile, the desert and Iquique. I heard that the oysters were very good there. Maybe, you can suggest something for us to look forward to.


Thanks for your excellent service.


Bunwoo Chang

United States

October 2014


Hello


My friends Jason and Anna, and I just returned from a magnificent vacation, going from San Pedro de Atacama all the way to Puerto Natales, and then to Easter Island.


All your arrangements were effected perfectly. We were always met on time by polite and helpful people. The tours you arranged were sensational. The hotels were excellent. We were constantly saying to one another, "Wow! Ricardo really did this well."


This was a long tour where nothing went wrong -- thanks to your arrangements. I cannot thank you enough. This was possibly the best tour and vacation I have ever done.


William Eckert and Jason Chung

Unites States

October 2014

....................................................................................................................................................

Ricardo


The trip totally exceeded my expectations! Chile and especially Easter Island were amazing. Your arrangements were superb. We were escorted throughout Chile by a most professional team for drivers and guides. Every one was prompt, pleasant, knowledgeable and helpful.


We really like your selection of the hotels. We were able to walk to the town centrals and was able to taste the local foods. Hotel Cabana Del Lago in Puerto Varas is on my list of favorite hotels! Make sure ALL your clients stay there!!!


I most appreciate your prompt responses to all our requests, from the very beginning when we started planning the trip, changing our minds :) , to the last minute requests while we were in Chile. The last minute penguin colony tour that you arranged made all of us very happy.


Thank you for making the trip a most memorable adventure. Please forward my appreciation and thanks to your partners in each of the cities that we visited.


Anna Seu

Unites States

October 2014


Hi Ricardo


The trip was fantastic and your services are world-class. Photo Thank you for all your help – especially with the last minute changes.


I will definitely use your services again and will also definitely recommend you.


Regards


Sodhiesiven Naicker

South Africa

October 2014


Buenos dias Sr. Gonzalez.-


Ya de retorno a nuestro hogar y una vez recuperados, nos dirijimos a Vd, con el fin de hacerle unos breves comentarios, respecto a nuestro viaje a Chile s/ tour nº 1295. Si bien el inicio fue con la pérdida de nuestra maleta (cosa de Cías aéreas), es nuestro deseo resaltar la colaboración de Claudia, en Pascua, que en todo momento nos fue informando del estado de la misma.Photo


También estuvimos encantados con Sabrina, muy amante de su tierra, su gente y su cultura, lo cual es envidiable, al mismo tiempo siempre nos supo dar unas grandes explicaciones de la Isla de Pascua. Igual grato recuerdo para choferes y guias de Atacama.


Respecto a las zonas visitadas, éstas nos han encantado y no dude de que daremos unas buenas explicaciones sobre las mismas a nuestros conocidos. Hoteles y servicios, igualmente muy bien. El Hotel Montecarlo, ya me fue advertido que era más sencillo, no obstante estuvimos bien atendidos y su ubicación, nos pareció perfecta, ya que pudimos acceder a todo el centro de Santiago a pie.


Como no puede ser de otra manera y aunque parezca increíble, nuestra maleta volvió a perderse en el retorno a España. Bueno, anécdotas que ocurren cuando viajas.


Un abrazo.


Rafael Nogués y Maria M. Fernandez

España

Septiembre 2014


Dear Mr. Ricardo Linares de la Cal,


I enjoyed my visit in Santiago. Unfortunately I wasn't able to make the Santiago City Tour (I had to cancel that tour) but everything else like the folk dinner show, Valparaíso, Viña del Mar and winery tour was just as I expected it to be. Helpful tour guides always making sure we as participants had a great time.


I would definitely recommend your travel agency to any of my friends if they ever want to visit Chile in the future.


Best regards


Angelica Stefansdotter

Sweden

August 2014


Buenos días Luz


Una vez finalizado el viaje preparado por Ud. entiendo que es de rigor hacer un pequeño y breve resumen de los servicios que se han prestado y la calidad de los mismos, para tener en cuenta por Ud. para próximas ocasiones. En cuanto al planteamiento del viaje ha sido acertado, ya que más días libres no eran necesarios habida cuenta de que se hace necesario en algunos recorridos de más de un día para llegar. En cuanto a los servicios de su corresponsal en Atacama, adecuados y en hora. Las excursiones bien, a excepción de la del Tatío pues obligan a estar a una hora muy temprana con una demora en la recogida importante


El receptivo de Santiago y de las excursiones ha sido perfecto. Siempre puntuales, atentos y con una gran profesionalidad. El hotel de Santiago una buena elección por las características de la habitación y la atención, más de conserjería que de recepción, pero eficaces en aquello que se les solicita. Buena ubicación. En cuanto a Punta Arenas el receptivo perfecto, esperándonos para los traslados, muy bien y las excursiones en hora y con buenos profesionales. Los hoteles suficientes.


Por último Isla de Pascua, el hotel Puku Vai bien en cuanto a servicios, habitación; aunque un poco lejos del pueblo. Muy atentos y profesionales queriendo en todo momento agradar y hacer las cosas bien, Muy recomendable. Las excursiones bien, con los guías locales, tan peculiares ellos y con bastante puntualidad en las recogidas.


Como verá ha sido un viaje redondo en el que todo ha funcionado perfectamente. Las compañías aéreas bien, Sky un poco justos los asientos y al hacer escala se hacen un poco pesados. Lan muy bien en el vuelo a Isla de Pascua.


Reciba un cordial saludo.


Jose Antonio Rodriguez

España

Julio 2014


Dear Carlos:


I again thank you for all of us regarding the wonderful time we had in your beautiful country thanks to your meticulous care and efficiency. We will recommend you wholeheartedly to any and all of our friends who would plan a trip there.


Cheers,


Abhijit Sarbadhikay

India

June 2014


Estimado Sr. Ricardo;


Siguiendo en la linea de la primera semana del viaje decirle que todo fue de maravilla. Enlaces, hoteles, habitaciones, guías, (especial mención al de Atacama y Puerto Varas por su gran profesionalidad) comidas, excursiones, etc. A decir verdad, si añadimos esto a un país como el suyo, que tiene unos paisajes variadísimos y una gente muy amable, solo podemos que estar deseando volver de nuevo.


Photo

Nos queda decirle que volveremos en nuestro próximo viaje al extranjero y que nos pondremos de nuevo en contacto con su agencia. Como también notificarle que haremos una reseña en el tripadvisor para publicitar positivamente nuestra experiencia con ustedes.


P.D. Siempre es necesario apuntar algo que se podría mejorar que sería el siguiente: en la excursión concertada para visitar Torres del Paine, el guía fue correcto pero a nuestro entender se dejaba llevar un poco por el conductor que en ciertas ocasiones desatendía a nuestras peticiones de parar el vehículo para poder efectuar fotografías a paisajes/fauna que aparecían en el viaje.


Ricardo, decirle que todo fue excelente y que estamos muy agradecidos y contentos del viaje.


Saludos y hasta pronto


Alejandro Boix, Cecilia Abrantes y Alexandra Boix

España

Junio 2014


Estimado Marcos.


La estadía en Chile ha sido apasionante y muy fructífera. Tienen ustedes un país espactacular y lleno de contrastes. Nos ha encantado la experiencia chilena y en el camino de vuelta hemos estado hablando para decidir uno de los lugares por excelencia sobre el resto y no nos ponemos de acuerdo, afortunadamente. Y es que todos los sitios visitados han sido muy bonitos y diferentes. En lo que a mí respecta, me quedo con la Isla de Pascua en su conjunto y por lo que representa.


Referente a los guias y a los conductores tampoco podemos decidirnos por uno en concreto porque todos, absolutamente todos, han sido extremadamente atentos con nosotros y espectacularmente profesionales. Así que para todos ellos un diez, particularmente para los guías.


Hemos disfrutado de un espléndido viaje y solo tengo palabras de agradecimiento para usted y su empresa. Vosotros habéis sido los responsables de que este viaje a Chile sea inolvidable para nosotros seis.


Muchisimas gracias, apreciado Ricardo, y espero encontrarnos de nuevo.


P.S. pueden poner nuestro correo electrónico por si algún futuro viajero quiere contactarnos.


jjrosales@outlook.com


Juan José Rosales + 5 amigos

España

Abril 2014


Dearest Ricardo


I will write you the most glowing review you could ever want!!!! the trip was perfect in every way!! it was probably the most organized best orchestrated tour I have ever been on. The transporters were always there to greet me with a sign, all the airline connections were great, the hotels were great. The itinerary was very comprehensive getting all the priority sightseeing done, the tour operators in Patagonia & Easter Island were perfect, everything always on time, it was such a pleasant surprise to even have a pickup in Ushuaia as I had booked my own flight there & at the hotel Albatros which I highly recommend!! PhotoI enjoyed my tour of Tierra del Fuego park...the cruise was great...despite getting off boat at different pier about 4 hrs late due to inclement weather...the driver was still there & got me on a bus to Puerto Natales...the 2 tours in Torres del Paine area were perfect....by land & boat giving different perspectives...the 2 tours in Easter Island covered it all...loved hotel Gomero.


Everything was so smooth in Santiago...hotel Diego de Almagro fabulous...taxis to & from Santiago center honest!!...loved the on/off turistik bus...saw Plaza de Armas...bought a little painting by Florencio Vial at the plaza de Peru in el golf antique fair...are you jealous yet?!! enjoyed the funicular on San Cristobal hill...probably the best souvenirs too & of course, Mercado Central...wished I had a little more time as I would have come to your office to thank you personally.


Ricardo, I can not thank you enough for the perfect vacation that you gave me...the personal attention that you gave to me and I feel it was done in a very economic way no less...I will never forget how you supported me when I had to cancel the first time due to the loss of my mom...words really can not express the satisfaction & happiness that you helped to create....


Best wishes to you & your family


Patricia Ann Mcdonald

Unites States

March 2014


Hola, Ricardo!!!!


Primeramente, me gustaria agradecerle (y a todos sus partners en Arica, San Pedro de Atacama y Bolívia) por toda ayuda y atención que tuvieron con nosotros.


Photo

Los guías son increíbles y los choferes muy responsables. Los sítios que conocemos son fantásticos y impresionantes! Seguramente es una experiencia única y la recomiendo!


Creo que el viaje superó nuestras expectativas y solo debemos agradecerlos por todo que hicieron. Por favor, traslade nuestros saludos a Andrés (en Arica), Hanumán (en San Pedro de Atacama) y Fidel (el mejor chofer en Bolívia)...


Estoy segura que no podríamos haber elegido mejor y que el viaje no sería tan buena si no fuera por ud. y todas esas personas.


Muchas gracias!


Abrazos!


Priscila Domingues

Brasil

Marzo 2014


Apreciada Luz.


Hago unos comentarios sobre mi viaje con la idea, si es posible, de mejorar algunos detalles. Respecto a tu empresa y en especial al trato contigo, perfecto y recomendable. El viaje en general, sin ningun problema o sea sin contratiempos, interesante y recomendable. Respecto a Santiago de Chile, toda y correcta información a la llegada. Puntualidad y profesionalidad en la excursión a la costa. Felicitaciones. PhotoRespecto al Hotel Plaza El Bosque Ebro, muy bien en general. A mejorar el WiFi en las habitaciones y a corregir el ruido del aire acondicionado que impedia ponerlo en marcha durante la noche. El desayuno, justo pero suficiente.


Respecto a la agencia local en San Pedro de Atacama, toda y correcta información a la llegada. Profesionalidad en las excursiones al Salar, Tatio y Valles. A mejorar la recogida hacia el aeropuerto, el dia de salida. Hora prevista, 06:25, hora real 06:50, llegada al aeropuerto media mas tarde de lo previsto pero con tiempo suficiente. En cualquier caso el resto de los servicios perfectos. Hotel Poblado Kimal, todo correcto incluido el desayuno a la excursion del Tatio.


Empresa de servicios en Puerto Varas, correcta y profesional en general. Hotel Cumbres, muy bien. A mejorar wifi y ruido ventiladores del aire acondicionado. Crucero Skorpios, recomendable, unicamente a mejorar la calidad y cantidad de la comida (excepto los mejillones, el marisco practicamente ha desaparecido de los menús). Por todo no me queda más que repetir las felicitaciones por la organización del viaje en todos sus aspectos. Si puedo recomendaros en algun sitio, lo hago.


Cordialmente.


Ricardo Massot & Misericordia Andreu

España

Marzo 2014


Julian,


We just want to thank you for the wonderful tour you put together for us. Everything was as indicated including all pick ups, hotels, flights, and tours.Photo


The tour companies you used were all very competent and friendly. A few nice touches were: the park fees and some lunches were prepaid. The lunch at the penguins at Chiloe island with pisco sours to start and a glass of wine each were appreciated and the lamb BBQ on the fiord boat trip was great. A special treat was a big glass of whiskey for all passenger on the boat before lunch. It really got everyone talking with each other.


We would recommend your service to anyone who asks.


Thank you again,


Brent and Karen McDougall

Canada

March 2014


Dear Ricardo


This trip at Peru and Chilean Patagonia was the third trip at South America that we did with your supervision and care and -as usual- was absolutely wonderful and successful. Photo


Everything was fine and without even minors problems. The planning and organization was perfect with result the smooth and without worries execution of the trip. We appreciate the support of very nice and professional guides and drivers.


One more time we thank you very much.


Best Regards


Ioannis Pagonis and Giovanni Farinola

Greece

February 2014


Afectuosos saludos Julian.


Hace escasamente cinco horas que hemos regresado a nuestra casa, cansados, como por otra parte, es natural, pero con los ojos, aún y por largo tiempo encandilados, con las hermosuras naturales y paisajísticas que hemos disfrutado en vuestra tierra.


Photo

Tengo la necesidad de trasladarte nuestra más entera satisfacción por toda la logística y organización, que para mi y se de lo que hablo, me ha parecido éste viaje que hemos disfrutado.


Puedes trasladar a tu empresa y colaboradores en la prestación de los distintos servicios contratados, nuestra felicitación, por su amabilidad y buen servicio.


Recomendaré a futuros usuarios. Y lo que siento es no haber podido felicitarte personalmente.


Un afectuoso saludo de cuatro canarios.


Jose L. Perez, Luz M. Diaz, Bonifacio Nicolas Diaz, Blanca Pilar Diaz

España

Enero 2014


Dear Ricardo,


We have just got back from three unforgettable weeks in Chile and are writing this to thank you for the wonderful and extraordinary trip you have organized for us!


We admired the beauty of Chile and were highly impressed by the quality of the services and tours you provided!


Photo

The trip went exactly according to the plan you developed for us. Everything was perfect from the accuracy of the transfers to the professionalism of the guides, interesting excursions and overall logistics and organization.


We appreciate your timely (almost on-line) responses to our numerous questions before the trip, your planning and ideas for our journey and your great advice on the hotels!


We hope to get back to you with other trips to South America!


Our best regards,


Alexander Kokorev and Natalia Kokoreva

Russia

January 2014


Buenos dias Marcos


Photo

Resultó todo muy bien, nos fueron a buscar siempre puntualmente. Los hoteles tambien nos gustaron mucho.


El guia del parque y los choferes lo hicieron muy bien. Los barcos me los habia imaginado mas modernos, y con mejor guia, pero el paseo igual fue bonito.


De todas maneras disfrutamos mucho del viaje y todo estuvo super organizado.


Volvimos hace dos dias de Chile y estamos muy entusiasmados.


Atentamente


Heidi Hunziker y familia

Suiza

Enero 2014


Hi Angelica,


It was a very interesting tour. Of the three parts, Easter Island, Lauca Park and San Pedro de Atacama, maybe the best was Easter Island. We were surprised by the good conservation state and the serenity there is amazing.


Maybe of the three places the full day tour to Atacama lakes was very hurried, with no time (20 minutes stops) to walk around, also because you are allowed to walk only on a set path. The moon valley tour, instead, was very good, with plenty of time to go around.


Hotels overall were very nice and in good locations, an aspect appreciated very much by all ladies. Of all guides, Andres of Vicuña Tours was superb!


Well, thanks again for your work that made our tour of Chile memorable.


By the way, it was a surprise to find such a modern and forward looking country, especially when compared with neighboring countries and also our own.


Ciao,


Nevio Benvenuto, Adriana Gardin, Elvira Rita Piga, Linetta Serri

Italy

January 2014


Marcela,


Everything was way over anything we expected. The trip was absolutely fabulous. All five of us thoroughly enjoyed every minute of it.


You did a great job with all the arrangements. We did not have a problem anywhere.


Thank you for all your hard work and we have already recommended this trip to several if our friends.


Thanks again.


Terri Bos + 4 friends

UNites States

January 2014


Ricardo


Todo fue muy correcto y profesional, a la vez que amable y cordial. Photo


Dada la buena experiencia de este viaje y contando con sus conocimientos profesionales, nos gustaría recibir una propuesta, ya pensando en las próximas Navidades, para viajar al Sur de Chile (Torres del Paine) en fechas similares y el mismo grupo familiar.


Reciban nuestra felicitación y agradecimiento sincero.


Saludos


Jesus Nebot Meseguer + 15 personas

España

Diciembre 2013


Estimada Luz,


Simplemente una nota para agradecerles sus atenciones (especialmente el salvamento del dia de Peulla) y la ruta escogida.


Todo salio fantástico y nos encanto. La ruta Romahue impresionante y Gert muy amigable e interesante lo que nos mostro.


Un saludo


Jose L. Merino

España

Diciembre 2013


Hello Ricardo,Photo


Thank you for arranging a wonderful trip! All the hotels and excursions were nice and we had a great time during our stay there.


Regards,


Arun and Ashwini Kumar

India

December 2013


Estimado Sr. Linares de la Cal:


Aunque con un poco de retraso quisiera enviarle nuestros comentarios sobre el viaje que realizamos a la Patagonia por medio de su Agencia.


En terminos generales todo resultó muy satisfactorio. Los servicios de traslados y hoteles fueron adecuados y el trato que nos prestaron tanto las personas trabajadoras como los guías muy agradables, y la profesionalidad que demostraron en todo momento encomiable.Las excursiones y recorridos, en la medida en que la climatología lo permitió, resultaron cómodas y amenas.


Sólo tendríamos dos pequeños "peros" que manifestar. Por un lado, en el Calafate el día de llegada tuvimos un viaje bastante duro para poder visitar el Glaciar Perito Moreno a todo correr, y en el programa del día siguiente (minitreking) lo volvimos a visitar, incluso con un poquito más de tranquilidad. En la visita a las Torres del Paine el almuerzo se dio en condiciones de prisa y masificación.


En cualquier caso, como ya hemos manifestado, consideramos que el tour respondió con creces a las expectativas que teníamos.


Sin otro particular, y agradeciéndole su atención a lo largo de todas las fases del servicio, le enviamos nuestros atentos saludos.


Joseba Gallastegi y Mentxu Cámara

España

Diciembre 2013


Olá Luz.


I want to tell you that I made the excursion and I am very pleased. Everything was very nice and well done. Your country is very beautiful.


Thank you.


Laura Villarinhos

Brasil

December 2013


Buenas noches


Agradecemos atenciones recibidas durante nuestra estadia en tan hemoso pais, todo fue de maravilla, cumplieron con todas nuestras expectativas


Muchas gracias, hicieron de nuestras vacaciones algo inolvidable


Feliz Navidad


Gracias


Luz Elena Restrepo y Silvestre Velez

Colombia

Diciembre 2013


Dear Chile Travel Tours


Photo

I enjoyed my trip very much and everything went like clockwork. Everybody was there when they were supposed to and the tours and accommodation were of a high standard.


Thank you for arranging everything,


I can definitely recommend you for any future travel in Chile.


Kind regards,


San-Marié Aucamp

South Africa

October 2013


Hello Julian...


Thought I would say thank you for your assistance during our recent Chilean holiday. There were a couple of hiccoughs but nothing that couldn't be resolved.


Photo

We certainly enjoyed everything your country offered, and we wasted no time , I can assure you.....the scenery was truly spectacular; my goodness the variety from the south to the north was unbelievable.


And the Chilean people presented as very warm , family orientated, caring , extremely friendly and helpful....just wonderful. So, Chile ! definitely a place I would recommend to visit.


Regards,


Janice Dingle and Gillian True

Australia

October 2013


Luz hello,


My trip was wonderful and mostly flawless. No worries, no mistakes on your arrangement of the trip. All my transfers to/from airport and hotels went smoothly. The tours were breathtakingly beautiful. Chile is a wonderful country and I didn't want to leave.


Photo

The accommodations were comfortable and perfectly situated in the cities. And all the tour guides were informative and friendly. I would recommend your company to anyone and I already have a friend that is interested in using your services. Excellent job!!!


Thank you,


Saleemah Smith

United States

October 2013


Dear Ricardo,Photo


Our trip to Peru went exactly according to plan. The weather was great and Apumayo performed flawlessly.


Our guides were all very knowledgable and helpful. We were particularly pleased with Nancy in Lima and Abraham Trocones at Machu Picchu.


Chuck and Bonny Schroyer

Unites States

September 2013


Hi Luz,


Photo

The entire trip was just amazing, from the meet and greets at the airport to the excursions, everything was very well organised. The trip to Peulla was definitely the highlight.


Thank you very much for your assistance.


Regards,


Ruwayne Jooste

South Africa

September 2013


Angelica:


The entire trip was absolutely incredible. Everything ran so smoothly and our guides (Frank and Derek) were very pleasant and knowledgeable. Hotel was nice and comfortable and the transport to/from the airport was great too. Perhaps one of the best organised tours my partner and I have done, so thank you! I will definitely recommend to work colleagues/family/friends!


Amy Ronen

Australia

June 2013


Hi Marcela!


Sorry to only get back to you today with my feedback but I was in business trip in Latin America after our vacations and just came back now.


I would like to thank you very much for the organization of our trip. It was really great! We appreciated very much the diversity of excursions, the very good quality and location of all the accomodations, the very good scheduling (we never had to wait even one minute at any of our pick-up places).


If I had to still give a comment, the only thing I could say is that the flight from Puerto Montt to Balmaceda could have been in the early morning, so that we could have had an additional hald day at the Terra Luna. But well, this is a small comment, and we are definitely very happy with the trip you organized for us.


For the last excursion, we received the apologies and a complimentary 3 courses dinner from the local company, so I consider this as closed.


I searched for your company on Trip Advisor but couldn't find it. If you are registered there, just let me know so that I can leave a very positive feedback about your services.


Kind regards,


Jeff Lebrun

Belgium

March 2013


Dear Ricardo,


As you remember, I was at first very dubious about using your company's services. I was drawn to the concept of a customized trip that was NOT just an exclusive and extra-expensive small group tour. And, I knew that being a low-overhead, Web-based company makes the concept possible. BUT, in this day and age of Internet fraud and financial scams... Well, deciding to go with ChileTravel Tours was somewhat of a "leap of faith," even after I did all of the credential-checking that was possible online!


But, let me assure everyone that I am very glad I took that leap. To me, trip-planning is fun, but where a company like this earns its stripes is in managing the LOGISTICS of those plans. In other words, Chile Travel Tours took my ideas of where to go and what hotels to stay in, and strung everything together into a single cohesive, smooth-running package. We were - without exception - met in airports, picked up for tours, etc. in a timely and professional manner.


Photo

Our hotels were always prepared for our arrivals, and most everything went as perfectly as I had hoped it would. No travel is without a few glitches, of course, but those were kept at a minimum through your guidance - and my group of six family members (including spouses) was treated to more than enough special experiences to make up for any inconveniences.


Thank you for handling everything so professionally. You stuck with me and my requests, questions, and suggestions for an extremely long time - and it all paid off in the end. My group absolutely loved our trip through Chile - all the way from the Atacama and into Patagonia. We have marvelous memories of all we saw and did, thanks in great part to you and all your efforts.


Thanks again!!


P.S. I counted somewhere like 65 emails from you. Talk about dedication to details!!


Kathy Simandl + 5 friends

United States

March 2013


Querido Ricardo,


Primeramente mil disculpas. Te quería escribir enseguida al regreso de Chile pero la locura de atrapar todo lo atrasado me agarró.


El viaje fue encantador y el programa estuvo perfecto. Todos los lugares nos gustaron, los guías fueron óptimos y todo el viaje fue in crescendo. Los hoteles fueron buenos (con la Hosteria Lago Grey y la Estancia en Calafate que ganaron la clasificación). MIL GRACIAS!


El incidente del Calafate no fue gran cosa y con Laurence decidimos de tomar el taxi y no enviarte ningún recibo. Además, en Calafate nos cambiaron el itinerario (en la Estancia Cristina) y nos hicieron un upgrade que nos encantó. Fue uno de los más lindos trekkings de mi vida.


De verdad, mil gracias Ricardo por organizar un itinerario tan lindo. Y también por siempre atendernos cuando te llamamos. Yo me enamoré de Patagonia, entonces quien sabe (espero que si) si voy a regresar... Seguramente te contactaré sí regreso.


Otra vez te agradezco muchísimo por todo tu apoyo,


Geraldine Becchi

Suiza

March 2013

....................................................................................................................................................

Dear Ricardo,


I couldn't say more or express better than Geraldine did. We loved patagonia and enjoyed you so much the trip.


You did very good job and we are very satisfied with you. If I have friends going to Patagonia, I will definitely recommend your agency.


As Geraldine said, who knows if I come back to Patagonia...


Mil mil gracias.


My best regards


Laurence Renard

Switzerland

March 2013


Dear Mr. Ricardo Linares de la Cal


We just arrived at Athens, Greece. The trip was excellent. All the things were very well organized and executed, the hotels were as expected and all the guides very good and professional.


Thank you very much for all. Concerning the transfer upon returning from Robinson Crusoe island it is obvious that the problem generated due to poor passengers handling procedures from that airline company. Don't worry at all, these things sometimes happened during trips and a refund is not necessary.


Concerning the trip of the next year i will start to work on it with my company-based on your very good itinerary- trying to have the available dates as soon as possible. Generally speaking, the airline companies finalize our rostering schedule after the European summer, usually October or November.


We will be in contact and don't hesitate to e-mail me any information or proposal you have.


My best regards


Ioannis Pagonis and Giovanni Farinola

Greece

February 2013


Dear Julian,


At the beginning we would love to thank you very much for an unforgettable experience we gained in Chile. We really appreciate the perfect services you provided us - it was extremely well organized! We did the Atacama desert, Lakes and Patagonia circuit.


Every time we arrived to the airport the transfer was ready to pick us up. All our hotels were excellent, especially Cabañas del Lago in Puerto Varas.


When we arrived to Punta Arenas airport we received all the information about our trip from one of the guides from "Full Patagonia Tour";. Their guides were very friendly and knew a lot of interesting stuff about Patagonia. In Patagonia we stayed in a lovely hotel called "Weskar Patagonian Lodge", where they have, by the way, excellent restaurant with beautiful view. Next three days we stayed in Patagonia - we went to Torres del Paine NP – which I think was the best excursion we did in Chile. Lunch was delicious as well! The next day we had another great trip to Balmaceda and Serrano Glaciers and again, lunch was very good.


Our next stop was the Lake district where we stayed in Cabanas del Lago hotel in Puerto Varas. In this area we did excursion to Chiloe Island where we saw some penguins which was a really nice experience. The only problem was that we were supposed to have lunch included in our tour but they didn´t know anything about it. The tour guide was nice and called to the TurisTour agency where they confirmed that, so we got our lunch.


After that experience with TurisTour we moved to Atacama desert where we had an amazing time with Desert Tours! We really loved their services – everything was great and especially the tour guides from Desert Tours were awesome! We haven´t had so much fun in a long time! The Moon Valley, Altiplanic lagoons and El Tatio Geysers excursions were fantastic!


Our last stop was in Santiago where we stayed in Providencia Hotel. Again we had some excursions with TurisTour – this time it was fine. We got everything we paid for and the tour to Maipo Valley Vineyards was pretty interesting - especially the wine tasting. Last day we did the excursion to two very nice coastal cities - Valparaiso and Vina del Mar.


Special thanks to Full Patagonia Tour and Desert Tours!


Thank you for a wonderful trip we will never forget!


Cheers,


Tereza Kohoutova and Karel Kohout

Czech Republic

February 2013


Dear Mr. Linares,


Thank you for your letter. We talked about it at the end of the trip that your excellent organization had truly made this trip exceptionally enjoyable. All the things that were planned such as the transfers, the choice of hotels and the day-tours in Chile were excellent. Not once were we disappointed.


One very exceptional thing happened in Santiago. When coming from the airport to Providencia Hotel I noticed I had lost my watch. I remembered having looked at it on board the plane but not after that. The following day we were picked up to take a tour and the first thing that the driver did was to hand me the watch! He had found it in the car and was sure it was mine.


The trip to Easter Island was magnificent. We had a guide who was a historian and was so knowledgeable about the country that we were truly impressed. The hotel was lovely, andthe hospitality outstanding.


If there is anything I could do publicise your service, please let me know.


With good regards


Sigrún Klara Hannesdóttir

Iceland

February 2013


Hi Ricardo


We had a lovely time in Chile, thank you.


The accommodation was great. The transfers were also good – if not a little early (the timings were off a bit) but that is OK.


I recommend you tell people to pack very warm clothing for the geysers. You mentioned to us to pack something “warm” so we packed a sweater, however the temperature was -5 °C which meant we really neededto pack a jacket and jeans (several layers).


Otherwise we had a wonderful visit and we loved the variety of different sceneries that we experienced. The flamingos were a bit disappointing (there were not many there!) so perhaps this needs to be removed from the tour?


Anyway thank you for organising the tour for us. We had a great time.


Thanks


Kylie McPherson

Australia

February 2013


Dear Angelica


I had a fabulous time - thank you.


The hotel was lovely and the meals there were superb. I thoroughly enjoyed my time in Atacama Desert and San Pedro although the tour is very full on a exhausting. Everything went really smoothly.


If any colleagues or friends plan on visiting Chile and the Atacama region I will have no hesitation in recommending your services.


Thank you very much for all you assistance.


Becky Martin

United Kingdom

February 2013


Dear Ricardo,


It was a fantastic trip! It was extremely well organized and I felt we got an overall great trip in all aspects. It was a trip of a life time.


Here are just a few tweaks I would make:


First Day-Arrival, Seno Otway and trip to Puerto Natales:

Peter and the driver were there right when we arrived. Peter was a wonderful guide and really explained things well. Very nice tour to see the penguins-they stopped along the way to allow us time to take pictures of Rhea's, condors and sheep. Then we headed to Punta Arenas to catch the bus to Puerto Natales. Peter was kind enough to help us get food at a restaurant to eat on the bus. (Since they don't feed us lunch on the plane, either we need time to eat before going to the Penguins or before we get on the long bus ride to Puerto Natales) The Hotel Gusinde was perfect and very accommodating for us-opening the breakfast earlier so we could eat before our trips, etc.


The order of the trip was switched from the original plan but we are happy it did.


Second Day-Trip to Milodon Cave and Torres Del Paine

Absolutely a wonderful day. This day far surpassed my families expectations. We got to see so many animals and so many different views of the Torres Del Paine Range. The restaurant was delicious for lunch and we felt that we received excellent service all day long.


Third Day-Trip to El Calafate and Perito Moreno

Day started a bit bumpy. The driver to the bus forgot his ID and it delayed our trip. The trip is a long day (as you advertised). Also, the bus was extremely HOT! Perhaps you can suggest to people to go to the store the night before to grab some food for the ride. I wonder if you might consider adding to one of your trips a couple of days in El Calafate...it is a wonderful little town. Perrito Moreno is beautiful but we were limited to only about an hour there after traveling 5 hours to get there. (we needed to eat and walk around). Also, we got the impression we did not have time to ride the boat there. Perhaps some information about this would be helpful.


Fourth Day-Boat Ride to Balamaceda and Serrano Glaciers

Another fantastic day...Great ride-the views were stunning and it was such a great day. The food at Estancia Perales was great and we enjoyed our ride. Hotel Rey Don Felipe was great.


Fifth Day-Punta Arenas and our trip home:

We enjoyed having time to explore Punta Arenas. The only complaint is that we almost missed our flight home because we were picked up at 2:00 p.m. for a 3:20 p.m. flight and when we arrived at the airport, the line was very long and we lucked out that they saved the plane for us. Next time, please pick up the passengers sooner from the hotel so that they are there in plenty of time.


Thank you for a wonderful trip. If you need anything further, let me know.


Laura Watts and Jeff & Dianne Watts

United States

January 2013


Dear Ricardo Linares de la Cal


Our trip was wonderful, everything was perfectly arranged by you!


We will definitely recommend your travel agency to friends and colleagues in the future!


Many thanks and all the best for 2013


Roland Hartmann

Germany

December 2012

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Dear Ricardo


Thanks for your email and the greetings.


We had indeed a great time in the Atacama and the Altiplano, and the whole trip was a unique experience. All the reservations were fine and we did not have any problems. Finding our ways in the Altiplano was no problem either and making the whole tour as a self-drive in the end was the right decision.


Best regards and all the best for the new year


Walter Rossmanith

Austria

December 2012



Hi Angelica


The trip was fabulous. We loved the hotel, and our guide was excellent. We really enjoyed everything.


Thanks you!


Tanya Stricker

Unites States

December 2012


Dear Mr Linares


Thanks. We have recently returned home. We were very pleased with the trip. The guide was very good, and told us much about the places we visited as well as life in Chile in general. The other staff we had contact with was also very good.


One detail that could be improved concerns the stay at Petrohue. We tried, but failed, to get information about tracks for walking in the surroundings. A simple map with the tracks/paths would have been great.


Torsten Söderström

Sweden

November 2012


Ricardo


Good afternoon!


Thank you for your confirmation for our tour. The tour itself was very good, and Every sightseeing points were over our expectation. (Especially Miscanti lake and Moon valley.)


Anyway, The tour was totally very nice, and thank you very much for your attention to hear my feedback.


When I have another chance to visit Chile, I will ask some quotation to you.


Best regards,


Ogawa Satoshi

Japan

November 2012


Hey Angelica


I want to thank you for such an enjoyable experience through Desert Tours. It was by far the best past of our trip. After the fourth day we wanted to extend our time in San Pedro.


The tour guides were excellent and the drivers were always on time. The hotel Don Tomas was very relaxing and comfortable.


Again, thank you,


Robert Khoury

Unites States

October 2012


Thanks Ricardo for the follow up. We had good time at Chile with the help of your agency.


Everything is good and we enjoyed the trip a lot, specially the Easter Island part.


Thanks


Trency Gu

China

October 2012


Hello again!


I just wanted to let you know we finally managed to do all the planned activities. Thank you so much for all your help, I know there were quite a few last minute changes.


I had a really great time and I'm glad I got to visit Damas Island, it was just gorgeous.


So again, thanks for everything


Cheers


Gandhali Joshi

India

September 2012


Hola Ricardo


Just want you to know everything worked out perfectly, from hotel in Santiago, to LAN flight, transfer at Easter Island, hotel, tours, etc.


Thank you for putting all this together for me.


You did a great job!


Anna Shuster

United States

September 2012


Hello Ricardo


Everything was great :)


Thank you!!!


Ela Senkus-Konefka

Poland

September 2012


Hi, Ricardo

Photo

I'm home, having had a sensational trip.


Many thanks for all your help. I'll send you the link to the travel article as soon it's published.


Taken from the article (published in November 4th 2012): "I booked my whole trip (except for the airfare from the U.S.) through Chile Travel Tours (chiletraveltours.com), with top-notch results."



To read the full article please click on the following link: TRIP TO CHILE


Toby Zinman

United States

July 2012


Dear Ricardo


Thank you very much. I will definitely consider doing one of those others tours next time I visit Chile.


Cheers


Janelle Tryon

Australia

June 2012


Dear Chile Travel Tours team


Thanks heaps for organizing our trip, everything was great. Chile is an amazing place and I will recommend your services to my friends.


All the best & thanks again


Steve Burton and Diana Rivera

Australia

April 2012


Hi Luz


I loved the trip and all services. I realy enjoyed every moment.


I just didn't like so much the tour in Valparaiso, because I think the visit was too short. In an other trip I pretend to spend a full day there, walking around. On the other hand, the tour in Santiago was very cool.


I will send your contacts for a friend that is planning a trip to Santiago and Atacama.


Thank you


Tatiana Pihno

Brasil

April 2012


Dear Angelica


Overall the trip was satisfactory. I liked Hotel Costaustralis a lot. Maybe the only complaint I have is that the trip to Perito Moreno glacier is a long trip, so I´d recommend to spend one night in El Calafate. Other than that, the trip was fine.


Thanks for asking my feedback and hope the earthquake did not cause too much damage to you.


Regards


Chuin Ming Tan

Malasya

March 2012


Dear Mr. Ricardo Linares de la Cal


Our trip to Chile was successful and full of experiences and good time.


1. Chile is interesting, well organized in general and safe country.


2. Places: Valparaiso, Altiplano and Atacama are stunning and never bored landscapes.


3. Hotels: Hotel Zero at Valparaiso and Hotel Altiplanico at San Pedro de Atacama have the unique personality that makes a hotel special and part off travel experience.


4. People: The management of Hotel Zero (a lady) and the couple guide/driver (Mario and Eduardo) at the first day at San Pedro were the best Chile ambassadors and they gained our friendship as humans and our respect as professionals.


5. Your planning, coordination and cooperation with us was excellent. We plan to visit Chile again in one of our next vacation period. The major destination this time will be Easter Island in combination with some other place. We will be glad to cooperate with you again. Have a very nice day and family and professional fare well.


Best Regards


Ioannis Pagonis and Giovanni Farinola

Greece

February 2012


Dear Ricardo!


Thank you very much for the organisation of our tour! Everything was perfect - the guides, transport, hotels. No problems at all , everything was on time and according to schedule.


Thanks again and I will recommend with pleasure your agency to my Russian friends.


With best regards


Tatiana Valovaya

Russia

January 2012


Dear Mr. Linares de la Cal


First of all, thanks for your holiday greetings. My grandson and I wish you a good holiday and eventful New Year.


I am back home in New York and enjoying the quiet and peaceful time in the city. By now I have caught up on my sleep but am still busy catching up on other things.


As for my feedback on the tour, I will take a little extra time to give you more extensive comments. It would be easy to just say, “We had a great time; thanks for all your help.” That, however, would be pretty meaningless. Instead, I will give you specific comments.


1. Being met at airport—your representatives were always there waiting for us, as we arrived. That was reassuring, because I have had experiences in other countries where other tour operators did NOT show up at all or on time.


2. On-time arrival of guides—the guides in Chile and on Easter Island always showed up on time.


3. The guides and drivers—the main guide in Chile was friendly, well informed and enthusiastic. His drivers were good, especially a woman who is a professional bus driver. One of his drivers was a bit wild. The guide on Easter Island (Cris) was exceptionally well informed about the Island and its history. His tours were always interesting, but it would have helped if he had made some stops for toilet visits.


4. The hotels: the Providencia in Santiago was comfortable, the rooms were attractive and the hotel dining room was good. The food was about average to good. The Hotel O’Tai on Easter Island was beautifully landscaped, nicely located and the rooms were large and sunny. But the rooms were also poorly lit and the air conditioning was not working. As it was already hot and humid when we arrived, a good working A/C unit would have helped. Also, the breakfast was not as good as it could have been—better bread and better coffee would have been welcome. But the staff in the dining area and in other parts of the hotel was always friendly and helpful.


5. Tour sights—we enjoyed the brief tour of Santiago. It would have been nice to see more but I realize we were there on a Sunday and did not have a full day. Also, we enjoyed our visits to Vina del Mar and Valparaiso and the two wineries.


I hope this feedback is useful.


Best regards


Claus W. Hirsch

Unites States

December 2011


Fantastic tour!!


Everything well organised and nice people at the agency.


Best regards


Morten Jacobsen

Denmark

October 2011


Hi Ricardo


Finally I'm at home and I have reset the jet-lag.


GENERALLY SPEAKING WE ARE VERY HAPPY FOR THIS TRAVEL.


Here follow some comments about our stay.


Easter Island accomodation was fantastic for radio activity and the house was wide and nice. Altiplanico staff was friendly and breakfasts were fantastic. A lit bit less the dinner... very expensive and not always at the level of the hotel level. we preferred eating to the "la taverne du pecheur" and to "Hetu" restaurants downtown.


SANTIAGO HOTEL: Very nice rooms and service. Their restaurant "plaza" was not at a good level.... waiters at breakfast lazy ....


ARICA and IQUIQUE: Hotels were FANTASTIC both for rooms and for food!!!


PUTRE Q'antati hotel: Two young Peruvian manage the hotel that is clean and have nice/small rooms. The position of the hotel was out of the city of Putre and it was hard to find it. No way-finders, no way-board.... No restaurant there. We try to eat a pizza in the central restaurant CANTAVERDI but this was the worst eating experience in Chile. the worst pizza ever eat.... from the freezer stright to the owen !!!!


SAN PEDRO DE ATACAMA: Very nice room here and really fantastic cooking from the hotel's restaurant. The best fillets ever ate!


ROUTE 5: PANAMERICANA nice experience in driving over this road... a litte bit of fear for few (1 in Maria Elena) gasoline service points.


That is all Ricardo. As I told you before we are happy for the experience... We meet other italians that had a driver/guide from Arica to CALAMA... this is a good idea .... please have it in mind for future request from over 60 y.o. people.... :-)


I'll give your address to Italians who want do such experience in CHile.


Thank you for your patience and assistence at 360°.


Ciao


Francesco and Giovanna Di Michele

Italy

July 2011


Ricardo


All in all - it was great. All of the hotels were fine, cars were appropriately chosen (we might have needed a 4X4 in Vincente Perez Rozales park and in Chiloe, but managed in the end with our Yaris), and we are overall impressed with the country itself.


One and only major nuisance was Hertz in Punta Arenas airport. We had to wait about 30 mins for someone to show up at the counter to give us the car, and we waited for an hour and a half in order to give it back. There were no messages or telephone numbers on Hertz's counter, while there were sales people as usual at Alamo and Europcar. Alexander went to arport information desk and had them call Hertz 3 times, and each time the message was - yes we are coming - at first in half an hour, than in 15 minutes, then in ten (and never did of course), and in the end when they did show up the told Alexander they werent supposed to come earlier because it is stated in our contract that the car has to be delivered at 14:30 (our plane was supposed to take off at 14:50, but luckily it was late). We were not the only ones waiting by the way.


But then again - we totally enjoyed the trip and thank you very much for your help. If you can relay our major frustration with people at Hertz to whoever is responsible for client service in Punta Arenas we would very much appreciate. Actually its a request from me - Alexander said that he has already forgotten about the incident.


Thanks very much again


Igor Romanchenko

Russia

March 2011


Dear Ricardo


The tour in Patagonia was amazing. The weather was very good and everything that was planned run seamlessly. From the hotels to the excursions, everything you organized was just perfect.


I will definitely recommend your services.


Thanks a lot for your availability all along the organisation of the trip and your kindness


Regards


Patrick Ruzand

France

February 2011


Hey!


We had great vacation, we saw many nice things, nature especially, so everything went on plan. thanks.


Only one thing, maybe for next costumers, you must correct: from hotel Less Torres to Lago Grey is not 45 minutes driving but 1.30 hours. otherwise all ok.


Have a nice day, regards


Polona Kurincic

Slovenia

November 2010


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